Privacy Policy and Terms of Purchase

TERMS OF PURCHASE – DIGITAL GOODS + SERVICES

Last Updated 4/11/25

Thank you for your support and interest in Not Another Virtual Assistant, LLC. We are so thankful to have you as a part of our Not Another Virtual Assistant, LLC community!

Please review these Terms of Purchase very carefully.  By purchasing our products and/or services, you are agreeing to these and are expressing that you have been given reasonable access to review these terms prior to your purchase. These Terms are binding as of the date you purchase or access our products and/or services.

________________________________________________________

General Purpose. These Terms are between you (“Purchaser,” “you,” “your”) and Not Another Virtual Assistant, LLC.(“Company,” “we,” “us,” “our”) for the purpose of purchasing or otherwise obtaining digital products and/or services (our “Products”) whether through the Company’s website at https://notanothervirtualassistant.com/ or any related domains or subdomains (the “Website”), or in person. The Company and the Purchaser will collectively be referred to as “Parties,” and each individually as a “Party.” 

By clicking “Add to Cart,” “Buy Now,” or any other phrase on the purchase button, submitting a payment electronically or in-person, or otherwise subscribing through the Website, you are agreeing to adhere to and be bound by following terms and conditions, together with the Terms of Use and our Privacy Policy, all of which are hereby incorporated by reference ( the “Terms”):

Scope of Products. Our Products include but are not limited to: digital downloads, online courses, and online coaching, courses, summits, email templates, lessons, blog posts, and done for you services. 

Product Delivery. When you make a purchase and submit your payment, you will be provided with the Products as detailed on the Website and/or as you selected prior to purchase. Please note that product delivery will differ based on when you make your purchase and if it is a digital or physical product. For more information, please refer to the product description, your receipt of purchase delivered by email as a digital download. 

Disclaimer. You understand and agree that the content included in any of the Products is merely meant to be informational in nature and does not represent any level of  legal, medical, financial, or other professional industry-specific advice. As such, our Company will not be responsible for any damages that result from  the use of the Products.

No Warranties + No Guarantees. We are providing the Products on this Website on an “As-Is” basis for individual use by you at your own risk and without any warranties, whether express or implied, including, but not limited to warranties of title; merchantability; fitness for a particular use; or any rights or licenses in these Terms.  The Company makes no warranty as to the accuracy and reliability of information set forth in the Products, the Website, and Company-related documentation.  You understand and agree that purchasing the Products does not guarantee specific results, including financial or other business gains for you personally and/or for the business. The information included in the Products is provided for informational purposes only and you are responsible for implementing any business practices or suggested actions found within these Products.

Geographic Limitations. You understand and agree that the Products may not be suitable for your [state/country/jurisdiction] and agree that you are solely responsible for finding a licensed attorney in your area to review and modify the Products to adhere to your [state/country/jurisdiction]’s specific laws.

Payment + Billing. By providing the Company with your preferred payment method, you represent that you: (i) are authorized to use, and (ii) authorize the Company to charge that payment method (the “Authorized Payment Method”) for any fees related to your purchase of the Products, including without limitation fees relating to any paid feature of the Website and/or subscription service of the Company in which you have chosen to enroll (collectively, the “Fees”). If you are taking advantage of any limited time trial-period offer and you do not cancel the service on or before the last day of the trial period, you are authorizing us to charge your payment method for the service. Unless otherwise indicated, all Fees are in USD.

Return Policy. Due to the nature of digital products being immediately accessible upon purchase. After you agree to these Terms FOR LIVE COURSES, TEMPLATES, DIGTIAL OFFERINGS, OR SERVICES DELIVERED DIGITALLLY, we do not allow for returns or refunds under any circumstances. In addition, no modifications to your purchase will be granted once your purchase is made. Thank you for understanding}.

Subscriptions + Subscription Cancellations. When you purchase any Products on an ongoing subscription basiS, you are authorizing the Company to process incurred and recurring Fees until the subscription is terminated and all outstanding fees have been paid in full. You must keep a valid Authorized Payment Method on file with the Company.  Recurring payments are billed [in advance at 30 day intervals (each, a “Billing Date”)/on the initial date of purchase on a prorated basis, then on the 30th day of the months that follow].  If we are unable to successfully process a payment of the Fees using your Authorized Payment Method, we will make a second attempt to process payment 2 days later, then we will make a final attempt 3 days following the second attempt if it is unsuccessful. If the final attempt is unsuccessful, we reserve the right to suspend or revoke your subscription until all current and outstanding Fees are paid. The Purchaser has 30 days to notify the Company of any issues with recurring payments.

You are required to complete all payments for the subscription period you committed to at purchase. At the end of the subscription period, the subscription service will auto-renew on a monthly, quarterly, or yearly  basis and may be cancelled at any time in writing. If any payment is returned unpaid or the payment method is rejected during the subscription period, the Company or its service providers reserve the right to collect any applicable fees as permitted by law. If you fail to make any payment on time and fail to correct such missed payment within 30 days, or if you fail to make any 2 payments on time, the Company is permitted to cancel your participation in the program by providing written notice at the email address provided by you. Upon cancellation, you agree and promise to pay  the Company a cancellation fee as damages equal to (i) the amount of any missed payments, plus (ii) 50% of the remaining amounts due under the Agreement. The cancellation fee is due immediately, and the Company is authorized to use any credit card or bank account on file to collect such fee. The Company will have no further obligations to perform under these Terms following cancellation.

Chargebacks. By attempting a chargeback with your financial institution, you are expressly agreeing to pay the full cost of your original purchase, plus any fees or associated costs incurred by the Company. We have the right to present these Terms to your financial institution, any payment processing company and/or investigating agency concerning the attempted chargeback or financial dispute.  

Promotions + Discounts. We may occasionally market and/or advertise promotions, discounts, limited time offers, and/or bonuses (“Promotions”) to potential customers. You are entitled to take advantage of any active Promotions when you purchase our Products. Promotions are offered manually and/or through automated campaigns at any given time and are not guaranteed to be available when you make a purchase through the Website. We reserve the right to change or alter any Promotions at any time and at our sole discretion. {If you made a purchase of our Products prior to any associated Promotions, we are unable to honor the new offer, give you store credit, return a portion of your purchase, etc.

License for Use. By purchasing Products through our Website, you are agreeing to the Terms of Purchase and, in return, we are providing you with a limited, non-transferable, non-exclusive, revocable, personal-use license (“License”) to use the Products by yourself only. Sharing, copying, reproducing, modifying, publishing, selling, or otherwise distributing the Products, whether publicly or privately, is expressly prohibited. You may, however, copy or print instructional materials, information, and guides within the Products for personal use, provided that all original formatting, copyright and trademark notices, and branding remains intact. Your limited license allows you to use the Products and any associated materials for yourself only. If you have multiple team members who would need access to the Products, you must purchase an additional License for each member of your team and ensure they are aware of these Terms of Purchase.

Intellectual Property. The Company owns and retains all rights, titles, and interests in and to the Products.  Nothing in these Terms transfers any intellectual property ownership beyond the limited license described in the above section, and we reserve all rights not expressly granted to you. Permission to alter or modify the Products in a way that is consistent with the Terms of Purchase does not grant you intellectual property ownership  or the right to modify the Products beyond these conditions, and in no way expands the limited license provided upon purchase.

Consent to Use. By submitting reviews, images, comments, testimonials, or tags (“Submissions”) to us on any platform including, but not limited to social media and online reviews, you are by default granting us a commercial license and voluntarily releasing us to use your Submissions for any reasonable future business use. In doing so, we may use your name and/or photo along with any other publicly acknowledged information that has been revealed by you when referring to your Submissions on our Website, marketing materials, guides, and any other platform not expressed in these Terms.

Age Limitations. You acknowledge  you are able to perform any and all of the obligations required under these Terms of Purchase.  By submitting payment or otherwise enrolling through the Website, you warrant that you meet all legal age limits in your jurisdiction that are required to use this Website and/or purchase Products.

Changing Terms. We reserve the right to update and revise these Terms at any time without notice to you.  Your continued use of the Products and Website  after we have updated the Terms of Purchase indicates your acceptance and agreement to the changes.

Privacy + Protection of Personal Information. We respect your privacy and are committed to protecting it.  We may use certain information that we collect from you to operate Not Another Virtual Assistant, LLC and provide our Products.  Please review our Privacy Policy/Privacy Statement/whatever you personally call it to understand the types of data we collect from you and your devices (“Data”) in connection with your purchase of Products through the Website and how we use your Data.

Error in Store Presentation. We strive to present information that is published correctly and update the Website regularly in a way that allows us to correct any resulting errors.  However, any of the content on the Website may, at any given time, be incorrect or out-of-date. We reserve the right to make changes to Product prices, specifications, processes, Promotions, availability, and to the Website as a whole at any time under any circumstance.

Termination of Use. We may terminate your account or restrict your use of the Website at any time for any reason.  Under these Terms, you understand that you are responsible for any orders and purchases you make or charges you incur prior to such termination. The company may change, discontinue, or otherwise suspend the Website for any reason, at any time, and without prior notice to the Purchaser.

Limitation of Liability. The Company is in no way liable to the Purchaser or any other third party for any and all damages including, but not limited to, punitive or exemplary damages or those resulting from negligence relating to these Terms, regardless of whether the Purchaser was advised of such damages, the foreseeable nature of the damages, and the legal or equitable theory upon which the claim for damages is based. 

This Limitation of Liability provision does not purport to affect any liability that cannot be excluded or limited under the law.

Maximum Damages. Our entire maximum liability and your sole remedy for any actions or claims shall be limited to the actual amount paid by you for the Products you have purchased through the Website.

Binding Arbitration. In the event there is a dispute between the Parties that cannot be brought to an amicable mutual understanding, the Parties understand and agree that such dispute will be handled through binding arbitration in alignment with the rules of the American Arbitration Association. The Parties understand that they will be bound by any decision rendered by the arbitrator and/or arbitration proceedings. The arbitration itself will be held in Wooster, Ohio. If the arbitration is unable to move forward in the designated jurisdiction, the Company will unilaterally elect another venue for the arbitration. The Parties will equally share in the costs and expenses of arbitration and any related proceedings.

Choice of Law. These Terms and the Parties’ relationship are governed by the laws of the State of OH of the USA. In the event of conflicting laws, the laws of Ohio will control.

Notices. We may provide notice to you by: (i) sending a message to the email address provided by you, or (ii) by posting to the Website. Notices sent by email will be effective at the time of sending and notices posted to the Website will be effective upon posting. You may provide notice to the Company by certified mail to Not Another Virtual Assistant, LLC 638 wildwood dr. Wooster, Oh 44691 Notices provided by certified mail will be effective upon actual receipt of the notice.

Severability + No Waiver. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court with jurisdiction, all other provisions set forth in these Terms will remain valid and enforceable. By failing to enforce any right or provision of these Terms, we are not waiving the right or ability to enforce the same rights or provisions in the future. Any right or provision in these Terms will only be considered waived if done so in writing by an authorized representative of the Company.

Transfer + Assignment. You may not transfer or assign any of your rights under these Terms to any third party without the express written consent of the Company. 

Force Majeure. To the extent that any failure or delay in our delivery of the Products under these Terms is caused by or results from acts or circumstances beyond our reasonable control, we will not be liable or responsible to you and the same will not be considered a breach of these Terms.  Such acts or circumstances beyond our reasonable control could include, without limitation, acts of God, fire, flood, earthquake, natural disasters, cyber attacks, terrorism, revolution, insurrection, civil unrest, national emergency, epidemic, pandemic, labor disputes, supply chain restraints or delays in obtaining suitable materials, materials breakdown, telecommunications breakdown, or power outage.

Headings for Convenience Only. The headings in these Terms are included for convenience and reference, and are not meant to describe, define, or limit the scope or intent of any provision.

Entire Agreement + All Rights Reserved. In concluding these Terms, you understand and acknowledge that these Terms constitute the final agreement and supersede all others regarding the purchase, sale, and use of any Products and the use of the Website. The Company reserves any and all rights not expressly granted in these Terms.

Private Policy

Last Updated 4/10/2025

Welcome to Not Another Virtual Assistant, LLC (“Company,” “we,” “us,” or “our”). We value your trust and are committed to protecting your personal information. This Privacy Policy (“Policy”) outlines how we collect, use, share, and protect your data when you visit our website https://notanothervirtualassistant.com/ and any related subpages (the “Website”).

By accessing or using our Website, you agree to the practices described in this Policy. Please take a moment to read through it carefully.

1. Purpose of this Policy. This Policy aims to be transparent about how we collect and handle your data so that you can make informed decisions when engaging with us. It applies when you:

• Visit or browse our Website.
• Engage with any features such as chat, user submissions, or electronic messaging on our Website.
• Opt into email newsletters or marketing communications.
• Purchase services, digital products, courses, or join membership programs via our Website.
• Interact with our ads or marketing content on third-party websites or platforms.

This Policy does not cover data collected offline or via third-party websites or platforms, including affiliates or service providers.

2. Age Requirements. We do not knowingly collect or solicit personal information from anyone under the age of 16. If you are under 16, please do not submit any personal information to us. If we learn that we have inadvertently collected personal information from someone under 16, we will promptly delete it

If you believe we have collected such information, please contact us at [email protected]. 

3. Information We Collect. We collect various types of personal information from you, which may include:

• Personal Identifiers. Name, email address, phone number, billing/shipping address, etc.
• Financial Information. Payment details such as credit card or banking information.
• Geolocation Data. IP address, location data from your device.
• Demographic Information. Age, gender, occupation, etc.
• Internet and Device Activity. Browser type, operating system, browsing behavior on our Website.
• Authentication Data. Social media usernames, passwords, and account security data.
• Media. Photos, videos, or other media you may upload to the Website.

This data is collected directly from you when you provide it (e.g., during registration or purchase) or automatically via cookies and other tracking technologies when you browse our Website.

4. Sources of Information. Your personal information may be collected from the following sources, including, but not limited to:

• Directly from You: When you fill out forms, subscribe to services, create an account, or make purchases on our Website.
• Third Parties:
  • Payment Processors. When you make a purchase, we collect data via third-party payment gateways (e.g., Stripe, PayPal) to process your transactions.
  • Analytics Providers. Such as Google Analytics, to monitor traffic and understand how users interact with our Website.
  • Social Media Platforms. If you connect or log in using your social media accounts (e.g., Facebook, Google, LinkedIn), or if you interact with our content on social media, those platforms may share your data with us.
  • Email Marketing Platforms. We collect data through email marketing providers (e.g., Mailchimp, ConvertKit) when you subscribe to our newsletter or download resources.
  • Advertising Networks. When you interact with our ads on third-party platforms (e.g., Google Ads, Facebook Ads), those platforms may share information on your engagement with our advertisements.
• Automated Data Collection:
  • We use cookies, web beacons, and similar technologies to collect data on how you interact with our Website and ads, including your browsing behavior, device information, and IP address.
  • We may collect additional data through automated tools such as customer feedback tools, survey responses, or affiliate marketing programs.

5. User-Generated Content and Intellectual Property. If you submit any content (e.g., testimonials, reviews, or creative works such as videos or images) through our Website or social media channels, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, distribute, and display your content for marketing and promotional purposes.

Please be aware that content submissions are shared at your own risk. While we value your contributions, we cannot control how other users or third parties may interact with or use your publicly shared content.

6. Data Collected for Digital Products, Courses, and Memberships. When you purchase a digital product, join a course, or subscribe to a membership program through our Website, we may collect and store additional personal information such as your course progress, completion history, and engagement data.

This information is used to personalize your experience, track your progress, and ensure you have access to the resources you’ve purchased. We take data protection seriously and store this information securely.

7. Automated Data Collection (Cookies, Pixels, and Web Beacons). We use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your experience and track how you use our Website. Cookies allow us to:

• Understand how you interact with our Website.
• Personalize your browsing experience.
• Improve the functionality of our services.

You can control cookies through your browser settings, and you may opt-out of targeted advertising by visiting https://optout.networkadvertising.org/?c=1. Be aware that disabling cookies may affect your ability to use certain features of the Website.

8. Third-Party Tracking and Affiliate Marketing. We allow third-party cookies and tracking technologies on our Website to collect data about your browsing habits for marketing purposes, such as retargeting ads. These third-party services may collect information such as your IP address, device information, and browsing behavior.

We may also participate in affiliate marketing programs. When you click on affiliate links and make a purchase, we may receive a commission, and certain tracking data may be shared with our partners for this purpose.

For more details on how to manage these settings, visit https://optout.networkadvertising.org/?c=1.

9. How We Use Your Information. Your personal information may be used for the following purposes:

• To personalize your experience on our Website. We use your data to tailor content, product recommendations, and resources based on your preferences and browsing history.
• To process your transactions, including payments and shipping. Your financial information is used to complete purchases, manage billing, and facilitate any necessary shipping or delivery services.
• To communicate with you about your account, purchases, or customer service inquiries. We may contact you via email or other channels to provide order confirmations, receipts, or updates on product availability or service changes.
• To deliver marketing and promotional content that may interest you. We send you relevant offers, promotions, and updates about new products, services, or events that align with your interests, based on your data.
• To comply with legal obligations and protect our legal rights. We may use your data to comply with applicable laws, regulations, and respond to lawful requests, or to enforce our Terms of Service and other agreements.
• To enhance Website performance and improve products or services based on analytics. We analyze data on how users interact with our Website to make improvements and develop new features or services.

• To track progress and provide feedback for online courses or membership programs. We collect and use data related to your activity in online courses or membership areas to monitor completion rates, provide feedback, and offer personalized resources or suggestions.
• To manage and administer subscription services. If you subscribe to a membership, newsletter, or service, we use your data to manage billing cycles, renewals, and account status.
• To administer surveys, quizzes, or feedback forms. Your data may be used to analyze responses from surveys or quizzes you participate in to better understand your preferences and improve our offerings.
• To facilitate affiliate marketing programs. If you participate in our affiliate marketing programs or interact with our partners’ offers, we may use your data to track commissions, referrals, or engagement with our partners’ products or services.
• To manage and optimize advertising campaigns. We may use data collected from cookies and analytics tools to create more relevant ad campaigns and optimize ad targeting strategies across social media or search engines.
• To generate testimonials or case studies for marketing purposes. If you have shared positive feedback or testimonials with us, we may use that information (with your consent) to create case studies, testimonials, or other promotional materials.

10. Data Sharing, Disclosure, and Sale. We value your privacy and are committed to being transparent about how your personal information is shared or disclosed. Your personal data may be shared with the following parties for the purposes outlined below:

• Service Providers. We may share your information with trusted third-party service providers who assist in the operation of our business, including:
  • Payment Processors. Companies such as Stripe, PayPal, or other financial institutions that handle payments securely on our behalf.
  • Shipping and Fulfillment Services. If you purchase physical products, your address and contact information may be shared with third-party shipping providers like FedEx, USPS, or DHL. If you purchase digital products your name and email address may be shared with third-party digital product delivery providers.
  • Email Marketing and Automation Tools. Services like Mailchimp, Flodesk, Klaviyo, or ActiveCampaign to help us manage email communications, deliver newsletters, and automate responses.
  • Hosting and IT Support. Web hosting services or IT vendors responsible for maintaining our Website and ensuring its security.
  • Analytics Providers. Tools such as Google Analytics to help us understand Website performance and user behavior.
• Affiliates and Business Partners. We may share your personal information with our business affiliates and partners for purposes such as:
  • Affiliate Marketing Programs. If you interact with our affiliates (e.g., by purchasing through an affiliate link), we may share relevant information (e.g., referral data) to track and manage commissions.
  • Joint Promotions or Webinars. If we collaborate with third parties for co-branded events, online workshops, or joint marketing campaigns, we may share registration and engagement information with the partner.
• Advertising Networks and Social Media Platforms. To enhance our marketing efforts and deliver more personalized ads, we may share non-identifiable information (e.g., device data, browsing history) with:
  • Ad Networks. Like Google Ads, Facebook Ads, or other advertising networks to serve you targeted ads.
  • Social Media Platforms. We may use features like Facebook or Pinterest Pixels or LinkedIn Insights to track user engagement and optimize our advertising efforts.
• Legal Authorities. We may disclose your personal information when required to do so by law, regulation, or legal process, including:
  • In response to a court order, subpoena, or other governmental request.
  • To protect our legal rights, privacy, safety, or property, or that of our employees, customers, or others.
• Corporate Transactions. In the event of a merger, acquisition, restructuring, or . sale of our assets, your personal information may be transferred to a third-party as part of the transaction. In such cases, we will notify you of any significant changes regarding the handling of your personal information.
• Non-Personally Identifiable Information. We may share aggregated or de-identified data that cannot reasonably be used to identify you. This type of information may be shared freely with third parties for analytics, research, or marketing purposes.
• Consent-Based Sharing. In any other situation where we need to share your personal information, we will do so only with your explicit consent. For instance, if you opt-in to specific third-party offers, we will share your data with the relevant partners.

We do not sell your personal information to third parties for direct financial compensation. However, we may allow certain third parties (such as ad networks or affiliate partners) to collect information about your activities on our Website through cookies or other tracking technologies, which may be considered a “sale” of personal data under certain laws like the California Consumer Privacy Act (CCPA).

• Opt-Out of Data Sales. If you are a resident of California or any other jurisdiction that provides such rights, you may opt-out of the sale of your personal data by contacting us at [email protected] or following the instructions provided on our Website. For more details on how to exercise your rights, see the section on Consumer Rights.

Please note that once your data is shared with a third-party service provider or partner, their privacy practices and policies will apply. We encourage you to review the privacy policies of any third-party websites or services you engage with to understand how they handle your data.

You may manage and control how your data is shared by:

• Adjusting cookie preferences via your browser settings or our cookie consent tool.
• Opting out of marketing communications via the unsubscribe link in any of our emails.
• Contact us directly at [email protected] to opt-out of specific types of data sharing.

If you are located outside the United States, your personal data may be transferred to and processed in the United States or other countries where our third-party service providers operate. We ensure such transfers comply with applicable data protection laws, such as the GDPR, by implementing standard contractual clauses or similar legal mechanisms.

11. Consumer Rights (GDPR, CCPA, and Other U.S. State Laws). You have certain rights regarding your personal data, which may include:

• Right to Access. Request access to the personal data we hold about you.
• Right to Correction. Request correction of inaccurate or incomplete data.
• Right to Deletion. Request the deletion of your personal data (subject to legal exceptions).
• Right to Opt-Out. Opt-out of the sale of your data or targeted advertising.
• Right to Data Portability. Request transfer of your data to another provider.

To exercise any of these rights, please contact us at [email protected].

12. Data Retention. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, such as maintaining your account or completing your purchases. After you terminate your relationship with us, we may retain your data for a reasonable period to comply with legal obligations or resolve disputes.

You can request deletion of your data by contacting us, except in cases where retention is required by law.

13. Data Security. We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse. However, no online transmission of data is completely secure, and we cannot guarantee the absolute security of your data.

You are responsible for keeping your account credentials secure. We are not liable for any unauthorized access due to your negligence.

14. Do Not Track and Global Privacy Control (GPC). Our Website may recognize and respond to browser-initiated Do Not Track (DNT) signals or Global Privacy Control (GPC) signals. However, we cannot guarantee that all tracking will be completely disabled. For more details, consult your browser’s help section or visit https://globalprivacycontrol.org.

15. Changes to This Policy. We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The “Last Updated” date at the top of this page reflects the latest version. If material changes are made, we may notify you via email or post a notice on our Website.

Your continued use of the Website following such changes indicates your acceptance of the updated Policy.

16. Contact Us. If you have any questions, concerns, or would like to exercise your privacy rights, you can reach us using the following contact methods:

• Email: [email protected]
• Contact Form: https://notanothervirtualassistant.com/contact/